Support

Need help? We're here to assist you with BundleBoom.

Contact Us

For technical support, billing questions, or general inquiries, reach out to our team:

Privacy Questions:
privacy@bundleboom.app
Response Time:
We typically respond within 24 hours on business days

Common Questions

How do I install BundleBoom?

Visit the install page and connect your Shopify store. Installation takes about 25 seconds and requires no technical knowledge.

How many bundles can I create on the free plan?

The free plan allows one (1) active bundle. To create unlimited bundles, upgrade to a paid plan from within the app dashboard.

What happens when a bundle component goes out of stock?

BundleBoom automatically pauses bundles when any component goes out of stock, preventing overselling. When all components are back in stock, the bundle is automatically republished.

Can I cancel my subscription?

Yes! You can cancel your subscription at any time by uninstalling the app from your Shopify admin. No questions asked.

What is the Founding Member Lifetime Deal?

For $290 (one-time payment), you get lifetime access to all Pro features with no recurring fees. This offer is limited to 100 spots and includes all future updates.

Do you offer refunds?

Yes! We offer refunds within 14 days of purchase. Contact support@bundleboom.app with your order details.

What Shopify plans does BundleBoom work with?

BundleBoom works with all Shopify plans, including Basic, Shopify, Advanced, and Shopify Plus. You need the ability to install apps from the Shopify App Store.

Technical Issues

If you're experiencing technical difficulties:

  • Try refreshing your browser or clearing your cache
  • Check the Shopify Status Page for platform-wide issues
  • Email us at support@bundleboom.app with:
    • Your Shopify shop domain
    • A description of the issue
    • Screenshots (if applicable)
    • Steps to reproduce the problem

Feature Requests

We love hearing from our users! If you have ideas for new features or improvements, send them to support@bundleboom.app. We actively review all feedback and prioritize features based on user demand.

Legal & Privacy

For questions about how we handle your data or our policies:

Still need help?

Don't hesitate to reach out. We're committed to your success.

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